By using our services, your settlement will be significantly more

At Casualty Loss Consultants, our goal is to maximize recovery under the contract you purchased from your insurance company. We can never make them pay you more than they legally owe you under your policy. However, by using our services, your final payment will be significantly more than if you allow the insurance company and their employees to control your claim.

Our services focus on:
• Preparing your claim independently by experts
• Submitting your claim
• Negotiating and following your claim through conclusion

Your insurance company’s adjuster works for them. As Public Adjusters, we work for YOU!

jackphotosforcasloss  JACK D. THOMAS, PRESIDENT

Jack grew up in rural Auburn, Washington where he graduated from high school. He entered the U.S. Marine Corps and was a decorated combat Marine during the Vietnam War. Upon graduation from college, Jack followed his three generation family tradition and became a police officer for the City of Auburn.

His insurance career began in 1973 with Mutual of Enumclaw Insurance Company as a multiple line adjuster. He worked within the insurance industry for 13 years reaching the position of Director of Litigation for the Oregon Guarantee Fund.

In 1979, Jack founded Casualty Loss Consultants, Inc. as a independent adjusting company. He converted the focus of his company in 1986 to representing insureds on large property claims as a Pubic Adjuster.



Nicole has lived in Washington all her life.  Growing up in Kent, she graduated from Kent Meridian High School and Highline Community College with a degree in Paralegal Studies.

Nicole worked with the City Prosecutor, for 4 municipal cities, and a civil litigation attorney.  After several years working alongside two associate attorneys, the firm  took another direction and grew substantially.  Nicole moved her career to Tacoma and worked alongside an attorney who practiced civil litigation and insurance law, specifically bad faith.  After nearly 10 years of working on the legal side of Jack Thomas’ claims she changed careers.

Nicole has been working with Casualty Loss Consultants, Inc. for nearly 10 years.  She’s behind the scenes of Casualty Loss Consultants, Inc. preforming various duties such as Office Manager, Marketing and much more.  Although, our clients may never meet her, Nicole’s goal with due diligence, is to assist our clients to whatever means possible as if it was her own fire loss.